Privacy Policy

Website Privacy Policy Last Updated: September 18, 2014

ChargeItSpot designs mobile phone charging kiosks that allow consumers to charge their phones when they are on the go. We respect the privacy of our users and are committed to using best practices to ensure that the safety, security and confidentiality of our customer’s personal information is protected. This Privacy Policy applies to information collected from our kiosks, the ChargeItSpot website, and our mobile application for Android and Apple phones.

What Information Does ChargeItSpot Collect?

We collect information from you when you use a ChargeItSpot kiosk to charge your phone, respond to a survey, fill out a form or download our mobile app. When registering or entering a contest on our kiosk, as appropriate, you may be asked to enter your name, e-mail address, mailing address or mobile phone number. For security purposes, ChargeItSpot captures your mobile phone number, picture and related user data at the time of kiosk use.

When you visit our website, we collect industry standard data about your visit such as your browser type, operating system, the URL of the page that referred you, the pages you visit, and your IP address. We use this information to provide you with information that is relevant to your location and to make sure that our website is working properly. We also collect data from cookies which most web browsers are set to accept by default. If you prefer, you can typically set your browser to remove or reject cookies. If you choose to remove or reject cookies, this could affect certain features of our services.

How We Use Information

ChargeItSpot uses the information we collect to make continuous improvements to our service, security and user experience. For example, we may use information about you to:

  • Enable you safely and securely lock up your phone for charging and retrieve your phone;
  • Monitor and analyze trends or usage in connection with our service;
  • Personalize your experience using our service;
  • Provide customer service or technical support;
  • Send you information pertaining to our service such as alerts, updates, confirmations, surveys, or other communication;
  • Detect, investigate and prevent fraudulent transactions to protect the privacy and security of ChargeItSpot’s customers;

Sharing of Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. We may share aggregated or de-identified information, which cannot reasonably be used to identify you.

Data Security

ChargeItSpot takes the security of your phone and related data very seriously. While your phone is charging, we provide one-way directional power to your device. We NEVER sync with your phone, download anything onto your phone, or access the data on your phone.

By using this website, you agree to this Privacy Policy, including any international users, who agree to be bound by U.S. law. This is our entire and exclusive Privacy Policy, and it supersedes any earlier version. We reserve the right to modify this policy at any time without advance notice.

Privacy Notice for ChargeItSpot Kiosks

Last Updated: October 14, 2016

This privacy policy describes the types of personal information ChargeItSpot LLC (“ChargeItSpot” or “we” or “us”) collects about Users (“User” or “you”) of this Kiosk (“Kiosk”), how we use the information, and with whom we may share it. We also describe the measures we take to protect the security of the information and how Users can contact us about our privacy practices. This Kiosk privacy policy does not apply to information collected through our website,

Personal Information We Obtain and How We Use It

When you use a ChargeItSpot Kiosk, you provide a 10-digit mobile phone number and a security identifier to secure your mobile device (“Device”). In addition, a camera in the Kiosk takes photos of you for customer service and security purposes, to protect against criminal activity, and to protect ChargeItSpot from potential civil and criminal liability. You may also be asked to enter other personal information, including but not limited to, your email address, loyalty number, and survey responses. We may use your personal information to send you text/SMS and email messages, including advertising messages.

How We Protect the Personal Information We Collect

We implement reasonable administrative, technical, and physical safeguards that are designed to protect the personal information you provide from unauthorized access, use, or disclosure.

Sharing of Personal Information

We do not sell, trade or otherwise disclose the personal information we collect about you, except as described here. We may share your information with:

Service providers who perform services on our behalf, such as sending text/SMS messages. We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements; and

The owner or operator of the location where this Kiosk is located (“Merchant”) and/or the person or company leasing the Kiosk (“Sponsor”) so that they can send you marketing or other messages, including by email and text/SMS, on their own behalf. This information is shared with the Merchant and/or Sponsor as part of an arrangement to provide you with the free use of a charging station. Any personal information received by the Merchant and/or Sponsor will be subject to the Merchant and/or Sponsor’s applicable privacy policies.

Additionally, we may disclose anonymous, aggregated information about our Users, including you, to third parties for any purpose if we deem such disclosure to have sound business reasons or justifications.

In addition, we may disclose information about you (1) if we are required to do so by law or legal process, (2) to law enforcement authorities or other government officials, or (3) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity or to otherwise enforce our legal rights. We also reserve the right to transfer information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution, or liquidation).

California residents: for information about how we share your data, please contact us at

Opt Out

You may opt out of certain communications we send you, for example, by clicking on the “unsubscribe” link in marketing e-mails or texting “Stop” in response to text/SMS messages. Please be aware that there may be a brief period before we are able to process your opt-out, but we will always respect your legal rights to opt out of receiving unwanted messages.

Children’s Privacy

This Kiosk is not intended for use by persons under the age of eighteen (18), and we do not knowingly collect personal information from children under the age of thirteen (13).

Updates to this Privacy Notice

This privacy policy may be updated periodically on the Kiosk and/or our website ( and without prior notice to you to reflect changes in our personal information practices. We will indicate at the top of the privacy policy when it was most recently updated. To view this privacy policy online, please visit

Contact Us

If you have any questions about this privacy policy, or would like to receive an electronic copy, contact ChargeItSpot’s Privacy Officer at:

111 S. Independence Mall East
Suite 810
Philadelphia, PA 19106

Terms of Use for ChargeItSpot Kiosks

Last Updated: October 14, 2016

This Kiosk (“Kiosk”) is owned by ChargeItSpot LLC (“ChargeItSpot” or “we” or “us”). Each person (this means you) using this Kiosk (”User” or “you”) is bound by these Terms of Use (“Terms”). The person or company that operates the location of this Kiosk (“Merchant”) and/or the person or company that is leasing the Kiosk (“Sponsor”) may also add terms and conditions.

ChargeItSpot Kiosks are strictly for the purpose of charging mobile devices (“Devices”). Damage or theft of the Kiosk or Devices contained within is prohibited. The Kiosk may not be used to charge or store any other personal items, and your use of the Kiosk must comply with all applicable laws and not violate any third party rights. Personal items will be removed and may be discarded, sold, or given away at the sole discretion of ChargeItSpot, Merchant, and/or Sponsor. ChargeItSpot is not responsible and shall have no liability to you or any third party for damaged, stolen, or lost Devices or other property. Users of ChargeItSpot Kiosks are responsible for removing their Devices within 24 hours of the time that they place their Device in the kiosk, and/or before the close of business of the Merchant, whichever is sooner.

If your Device is a work Device or otherwise owned by a third party, you agree to these Terms on behalf of your employer or such third party. Receiving our text/SMS messages may cause you to incur SMS or data charges with your wireless provider. We have no control over these charges, and if you do not wish to be charged, you should follow our opt-out instructions.

The Kiosk is provided “as-is.” Other than as expressly set out in these Terms, ChargeItSpot makes no promises about the Kiosk, including its functions or reliability, availability, or ability to meet your needs. ChargeItSpot also does not make any warranties of non-infringement, freedom from viruses or malware, or error-free or uninterrupted operations. Except as otherwise required by applicable law, ChargeItSpot is not responsible for any lost profits, revenues, or data, financial losses or indirect, special, consequential, exemplary, or punitive damages and ChargeItSpot’s total liability for any claims under these Terms or relating to your use of a Kiosk is limited to the amount you paid us to use the Kiosk. These Terms shall be governed by the laws of the United States and the Commonwealth of Pennsylvania, excluding Pennsylvania’s conflict of laws rules. All claims arising out of or relating to these Terms will be litigated exclusively in the federal or state courts of Philadelphia, Pennsylvania and you and ChargeItSpot consent to personal jurisdiction in those courts.

These Terms may be updated periodically on the Kiosk and/or our website ( and without prior notice to you to reflect changes in our personal information practices. We will indicate at the top of the Terms when it was most recently updated. To view these Terms online, please visit