Privacy Policy

Website Privacy Policy Last Updated: September 18, 2014

ChargeItSpot designs mobile phone charging kiosks that allow consumers to charge their phones when they are on the go. We respect the privacy of our users and are committed to using best practices to ensure that the safety, security and confidentiality of our customer’s personal information is protected. This Privacy Policy applies to information collected from our kiosks, the ChargeItSpot website, and our mobile application for Android and Apple phones.

What Information Does ChargeItSpot Collect?

We collect information from you when you use a ChargeItSpot kiosk to charge your phone, respond to a survey, fill out a form or download our mobile app. When registering or entering a contest on our kiosk, as appropriate, you may be asked to enter your name, e-mail address, mailing address or mobile phone number. For security purposes, ChargeItSpot captures your mobile phone number, picture and related user data at the time of kiosk use.

When you visit our website, we collect industry standard data about your visit such as your browser type, operating system, the URL of the page that referred you, the pages you visit, and your IP address. We use this information to provide you with information that is relevant to your location and to make sure that our website is working properly. We also collect data from cookies which most web browsers are set to accept by default. If you prefer, you can typically set your browser to remove or reject cookies. If you choose to remove or reject cookies, this could affect certain features of our services.

How We Use Information

ChargeItSpot uses the information we collect to make continuous improvements to our service, security and user experience. For example, we may use information about you to:

  • Enable you safely and securely lock up your phone for charging and retrieve your phone;
  • Monitor and analyze trends or usage in connection with our service;
  • Personalize your experience using our service;
  • Provide customer service or technical support;
  • Send you information pertaining to our service such as alerts, updates, confirmations, surveys, or other communication;
  • Detect, investigate and prevent fraudulent transactions to protect the privacy and security of ChargeItSpot’s customers;

Sharing of Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. We may share aggregated or de-identified information, which cannot reasonably be used to identify you.

Data Security

ChargeItSpot takes the security of your phone and related data very seriously. While your phone is charging, we provide one-way directional power to your device. We NEVER sync with your phone, download anything onto your phone, or access the data on your phone.

By using this website, you agree to this Privacy Policy, including any international users, who agree to be bound by U.S. law. This is our entire and exclusive Privacy Policy, and it supersedes any earlier version. We reserve the right to modify this policy at any time without advance notice.

Privacy Notice for ChargeItSpot Kiosks

This Privacy Notice describes the type of personal information ChargeItSpot collects about users of our kiosks, how we use the information, and with whom we may share it. We also describe the measures we take to protect the security of the information and how users can contact us about our privacy practices.

Our kiosk privacy policy does not apply to information collected through this website, www.chargeitspot.com.

Personal Information We Obtain and How We Use It

When you use ChargeItSpot, you provide a 10-digit mobile phone number and a security identifier of your creation to secure your mobile device. In addition, a camera in the kiosk takes photos of you for customer service and security purposes, to protect against criminal activity, and to protect ChargeItSpot from potential civil and criminal liability. You may also provide us with your email address.

We may use your personal information to send you text/SMS and email messages, including advertising messages.

How We Protect the Personal Information We Collect

We implement reasonable administrative, technical and physical safeguards that are designed to protect the personal information you provide from unauthorized access, use, or disclosure.

Sharing of Personal Information

We do not sell, trade or otherwise disclose the personal information we collect about you, except as described here. We may share your information with:

Service providers who perform services on our behalf, such as sending SMS messages. We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements; and

The owner or operator of the location where our kiosks are located (the “Merchant”) do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements; and they can send you marketing or other messages, including by email and SMS, on their own behalf. This information is shared with the Merchant as part of an arrangement to provide you with the free use of a charging station. Any personal information received by the Merchant will be subject to the Merchant’s applicable privacy policy.

Additionally, we may disclose anonymous, aggregated information about our users, including you, to third parties for any purpose if we deem such disclosure to have sound business reasons or justifications.

In addition, we may disclose information about you (1) if we are required to do so by law or legal process, (2) to law enforcement authorities or other government officials, or (3) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity or to otherwise enforce our legal rights. We also reserve the right to transfer information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation).

California residents: for more information about how we share your data, please contact us at privacy@chargeitspot.com.

Opt Out

You may opt out of certain communications we send you, for example, by clicking on the “unsubscribe” link in marketing e-mails or texting “Stop” in response to text/SMS messages. Please be aware that there may be a brief period before we are able to process your opt-out, but we will always respect your legal rights to opt out of receiving unwanted messages.

Children’s Privacy

Our kiosks are not intended for use by persons under the age of 18, and we do not knowingly collect personal information from children under the age of thirteen.

Updates to this Privacy Notice

This Privacy Notice may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will indicate at the top of the notice when it was most recently updated.

Contact Us

If you have any questions about this Privacy Notice, contact ChargeItSpot at:

111 S. Independence Mall East
Suite 810
Philadelphia, PA 19106

feedback@chargeitspot.com
www.chargeitspot.com