What Information Does ChargeItSpot Collect?
We collect information from you when you use a ChargeItSpot kiosk to charge your phone, respond to a survey, fill out a form or download our mobile app. When registering or entering a contest on our kiosk, as appropriate, you may be asked to enter your name, e-mail address, mailing address or mobile phone number. For security purposes, ChargeItSpot captures your mobile phone number, picture and related user data at the time of kiosk use.
When you visit our website, we collect industry standard data about your visit such as your browser type, operating system, the URL of the page that referred you, the pages you visit, and your IP address. We use this information to provide you with information that is relevant to your location and to make sure that our website is working properly. We also collect data from cookies which most web browsers are set to accept by default. If you prefer, you can typically set your browser to remove or reject cookies. If you choose to remove or reject cookies, this could affect certain features of our services.
How We Use Information
ChargeItSpot uses the information we collect to make continuous improvements to our service, security and user experience. For example, we may use information about you to:
- Enable you safely and securely lock up your phone for charging and retrieve your phone;
- Monitor and analyze trends or usage in connection with our service;
- Personalize your experience using our service;
- Provide customer service or technical support;
- Send you information pertaining to our service such as alerts, updates, confirmations, surveys, or other communication;
- Detect, investigate and prevent fraudulent transactions to protect the privacy and security of ChargeItSpot’s customers;
Sharing of Information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. We may share aggregated or de-identified information, which cannot reasonably be used to identify you.
ChargeItSpot takes the security of your phone and related data very seriously. While your phone is charging, we provide one-way directional power to your device. We NEVER sync with your phone, download anything onto your phone, or access the data on your phone.